Privacy Policy

GermScan respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request product information, inquire about bulk sales, or communicate with us about enterprise deployment, installation planning, support, or partnership opportunities.

1. Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, company or organization name, industry, product interest, estimated quantity, number of locations, deployment details, and any other information submitted through our contact forms or communications.

We may also collect standard website information automatically, including browser type, device information, pages visited, referring URLs, IP address, approximate location, and website usage data through cookies, analytics tools, pixels, or similar technologies.

2. How We Use Information

We use collected information to respond to inquiries, provide product information, prepare bulk pricing, recommend deployment options, support installation planning, improve our website, evaluate customer needs, process business communications, and maintain the security and functionality of our services.

3. Business and Enterprise Inquiries

GermScan is focused on business, institutional, public-sector, and large-scale deployment opportunities. Information submitted through bulk sales, enterprise deployment, installation planning, or support forms may be used to evaluate product fit, deployment scope, pricing needs, and operational requirements.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve site functionality, understand visitor behavior, measure marketing performance, and enhance the user experience. You may adjust your browser settings to refuse or limit cookies, but certain site features may not function properly.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, process inquiries, manage communications, provide analytics, support advertising, host data, or fulfill business operations. We may also share information when required by law, regulation, legal process, or to protect our rights, users, customers, or business operations.

6. Data Security

We take reasonable measures to protect information submitted to us. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of any information transmitted through the website.

7. Data Retention

We may retain submitted information for as long as necessary to respond to inquiries, maintain business records, support customer relationships, comply with legal obligations, resolve disputes, and improve our services.

8. Your Choices

You may contact us to request access to, correction of, or deletion of information you have provided, subject to legal, security, and business record requirements. You may also unsubscribe from marketing communications by following the instructions in those communications or contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites.

10. Children’s Privacy

Our website is intended for business and organizational use and is not directed to children. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For privacy questions or requests, please contact GermScan through our Support page or Contact page.